Background and Problems:
– What are your problems with the floor: (Please list your complaints in detail)
– When did these problems become visible?
– Additional Comments concerning your problems and when they became visible:
– Street City State
– Zip Code
– Primary Number
– Secondary Number
– Skype Name
– Prefered contact method
Complaints with the floor: (wearing, Lifting off the floor)
Site Description: ( tell us about the building)
– Residential or Commercial
– How many Adults?
– How many Children?
– Do you have Pets? Dogs? Cats?
– Sub-Floor: Concrete or Wood?
– Do you have a basement?
– Two Story Home?
– Any information you would think helpful
– Type of flooring (Hardwood, Vinyl Flooring, Carpet:
– When was the floor Installed:
– Name of product:
– Color Name or number:
– Product SKU or Number:
– How many square feet purchased:
– Approximate square feet installed:
– Additional information you think would be helpful:
– Installed by: (your contractor, retailer )
– Date Installed:
– Rooms installed:
– Delivery Date: (date brought to jobsite)
– Where was the product stored prior to installation
– Additional Comments you think would be helpful:
– Products used
– Additional Comments
Photos: Please give us photos of the problems as well as room scene and location shots of where the problem is in relation to the rooms installed.